Status Reasons

Status reasons qualify the status of a manual test run. This allows you to specify why a specific test run has the status Passed, Failed or Not Executed. You can define up to five reasons for each status. Per default, the reason Unsupported is added to the status Passed, and the reason Unresolved is added to the status Failed. Adding additional reasons for each status helps you qualify the status of a test run, for example, you could define the following reasons for the statuses:
  • Passed: Unsupported
  • Failed: Unresolved, System crashed, Bug, Help not available, Client system is unresponsive
  • Not Executed: On hold - internally, On hold - customer, Test environment unavailable