Adding StarTeam Issue Tracking Profiles

To add a StarTeam issue tracking profile:

  1. In the menu, click Issues > Issue Tracking Integrations. The Issue Tracking page displays, listing all issue tracking profiles that have been created for the system.
  2. Click New Profile to open the New Issue Tracking Profile dialog box.
  3. Edit the Name of the profile. This is the name that is displayed in lists where profiles are available for selection.
  4. Type a Description for the new profile.
  5. Select StarTeam from the Type list box
  6. Type a valid Username and Password. These credentials will be used to access the issue tracking system.
  7. Type the Hostname of your StarTeam server and the Port that is used to connect to the server. If this setting has not been changed, use the default port 49201.
  8. Specify the type of Encryption that the profile supports.
  9. Click Load Project to load all projects from the server and populate the Project list box, then select a project from the Project list box.
  10. Click Load View to load all views for the selected project and populate the View list box, then select a view from the View list box.
  11. Select the issue type from the Item Type list.
    Note: Selecting an item type other than ChangeRequest only works if this type has a StarTeam workflow configured.
  12. Click Load Status Field to load all enumeration fields for change requests and populate the Status Field list box, then select a status field from the Status Field list box. If you are using a custom workflow in StarTeam, this field is the workflow driver field in StarTeam that maps to the Silk Central issue state.
  13. Select a type of link from the Link Type list box.
    External ID links on the Issues tab will open the cross platform client.
    External ID links on the Issues tab will open the issue in the StarTeam web UI.
  14. If you selected http:// in the Link Type list box, enter the web server address of the StarTeam web UI in the WebServer field.
  15. Select Yes or No in the Workflow field. Select Yes to show the required fields that are specified in the workflow of the selected View.
  16. Click OK.

    Silk Central attempts a trial connection to the external system using the information you have provided.

    Note: If an error occurs, please review the information that you have supplied, or consult your administrator.
  17. If the trial connection is successful, a confirmation dialog box displays, asking you if you want to map internal issue states to the states of the newly defined profile.
    • Click Yes to proceed with the related Mapping Issue States procedure.
    • Click No to map issue states later.