Downloading Server Log Files

You can download a server log file to your local computer in CSV format to allow for further data analysis, for example in Microsoft Excel.

To download a server log file:

  1. In the menu, click Administration > Log Files .
  2. Click the tab of the server to which the log file belongs.
    • Front-end Server Log
    • Application Server Log
    • Execution Server Log
    A list of log files is displayed in chronological order. Log file names are made up of server component name and a suffix with a timestamp. The current log files are named FrontendServer.log, AppServer.log, and ExecServer.log.
    Note: To locate an execution server log file, navigate to the respective execution server through its location.
  3. In the Actions column of the log file, click Download. Alternative: To view the contents of the log file before downloading it, click the name of the log file you want to download. The selected log file displays, along with chronologically sorted log entries. Click Download as CSV at the bottom of the page.
  4. To view the data in a spreadsheet program, select Open on the subsequent dialog box. To save the data on your hard drive, select Save on the subsequent dialog box.