Adding ClearQuest Issue Tracking Profiles

To add a ClearQuest issue tracking profile:

  1. In the menu, click Issues > Issue Tracking Integrations. The Issue Tracking page displays, listing all issue tracking profiles that have been created for the system.
  2. Click New Profile to open the New Issue Tracking Profile dialog box.
  3. Type a Name for the new profile. This is the name that is displayed in lists where the profiles are available for selection.
  4. Type a Description for the new profile.
  5. Select IBM Rational ClearQuest from the Type list box.
  6. Type a valid Username and Password. These credentials will be used to access the issue tracking system.
  7. Enter the Repository Info of your ClearQuest installation. This is the database name that is defined in the ClearQuest client software. The name of the sample database is SAMPL.
    Note: It is not possible to use more than one ClearQuest schema repository. Silk Central will connect to the default ClearQuest repository.
  8. Specify the Record Type, which is the issue type of ClearQuest. When entering an issue in Silk Central, ClearQuest will save the issue with the issue type you define in this field. The default issue type is Defect.
  9. Click OK.

    Silk Central attempts a trial connection to the external system using the information you have provided.

    Note: If an error occurs, please review the information that you have supplied, or consult your administrator.
  10. If the trial connection is successful, a confirmation dialog box displays, asking you if you want to map internal issue states to the states of the newly defined profile.
    • Click Yes to proceed with the related Mapping Issue States procedure.
    • Click No to map issue states later.