In the menu, click
Issues > Issue Tracking Integrations.
Issue Tracking page displays, listing all issue tracking profiles that have been created for the system.
New Profile to open the
New Issue Tracking Profile dialog box.
Name for the new profile.
This is the name that is displayed in lists where the profiles are available for selection.
Description for the new profile.
IBM Rational ClearQuest from the
Type list box.
Type a valid
These credentials will be used to access the issue tracking system.
Repository Info of your ClearQuest installation.
This is the database name that is defined in the ClearQuest client software. The name of the sample database is
Note: It is not possible to use more than one ClearQuest schema repository.
Silk Central will connect to the default ClearQuest repository.
Record Type, which is the issue type of ClearQuest.
When entering an issue in
Silk Central, ClearQuest will save the issue with the issue type you define in this field. The default issue type is
Silk Central attempts a trial connection to the external system using the information you have provided.
Note: If an error occurs, please review the information that you have supplied, or consult your administrator.
If the trial connection is successful, a confirmation dialog box displays, asking you if you want to map internal issue states
to the states of the newly defined profile.
Yes to proceed with the related
Mapping Issue States procedure.