Enabling Basic Email Notification

A basic notification setting that can be activated by any user, regardless of assigned permissions, allows users to receive a notification when another user makes a change to an issue in their inbox or assigns a new issue to them.

Note: The subject line and content of these notifications can be configured in the file SRFrontendBootConf.xml.
  1. Click Configuration > Preferences.
  2. Select the Notify me when users assign issues to me or make changes to issues in my inbox checkbox.