Adding Bugzilla Issue Tracking Profiles

To add a Bugzilla issue tracking profile:

  1. In the menu, click Issues > Issue Tracking Integrations. The Issue Tracking page displays, listing all issue tracking profiles that have been created for the system.
  2. Click New Profile to open the New Issue Tracking Profile dialog box.
  3. Type a Name for the new profile. This is the name that is displayed in lists where the profiles are available for selection.
  4. Type a Description for the new profile.
  5. Select Bugzilla from the Type list box.
  6. Type a valid Username and Password. These credentials will be used to access the issue tracking system.
  7. Enter the URL of your Bugzilla installation. For example, http://bugzillaserver/bugzilla.
  8. Click OK.

    Silk Central attempts a trial connection to the external system using the information you have provided.

    Note: If an error occurs, please review the information that you have supplied, or consult your administrator.
  9. If the trial connection is successful, a confirmation dialog box displays, asking you if you want to map internal issue states to the states of the newly defined profile.
    • Click Yes to proceed with the related Mapping Issue States procedure.
    • Click No to map issue states later.