Editing Bugzilla Issue Tracking Profiles

When the server or login credentials of your issue tracking system change, you must edit your issue tracking profile accordingly.

To edit an existing Bugzilla issue tracking profile:

  1. In the menu, click Issues > Issue Tracking Integrations. The Issue Tracking page displays, listing all issue tracking profiles that have been created for the system.
  2. Click on the name of the issue tracking profile that you want to modify. The Edit Issue Tracking Profile dialog box opens.
  3. Edit the Name of the profile. This is the name that is displayed in lists where profiles are available for selection.
  4. Edit the Description of the profile.
  5. Optional: Select a new Type for the issue tracking profile from the list box.
  6. Edit the Username and Password. These credentials are used to access your issue tracking system.
  7. Edit the URL of your Bugzilla installation.
  8. Click OK.

    Silk Central attempts a trial connection to the external system using the information you have provided.

    Note: If an error occurs, please review the information that you have supplied, or consult your administrator.
  9. If the trial connection is successful, a confirmation dialog box displays, asking you if you want to map internal issue states to the states of the newly defined profile.
    • Click Yes to proceed with the related Mapping Issue States procedure.
    • Click No to map issue states later.