Generating Inboxes

Silk Central can automatically generate inboxes for all users that are assigned to a project.
Note: You need the Groups, inboxes and user accounts security privilege to add, edit, or delete inboxes.
  1. In the menu, click Issues > Configuration.
  2. Click Inboxes. The Inboxes page opens.
  3. Enable the check box Use full name for generation to let Silk Central use the full name of the user (their first name and last name, as defined on the User Management page) when generating inboxes. If the check box is disabled, Silk Central will use the login name of the user.
  4. Click Generate Inboxes on the bottom of the page.
  5. Click Yes on the confirmation dialog.
Tip: To let Silk Central automatically generate an inbox every time a new user is created, check the check box Auto-generate inboxes in future.