Removing Certificate Errors

The following applies only, when you use Internet Explorer.

During recording a Web page may appear with the message There is a problem with this website's security certificate. Additionally the Continue to this website (not recommended) link does not work. Certificate errors can occur due to multiple reasons and you must resolve any certificate errors before you can record a Web site browser-driven. For more information on certificate errors, visit About certificate errors.

One of the more common problems is an address mismatch. To disable address-mismatch warnings:

  1. Open Internet Explorer's Tools menu and select Internet Options. The Internet Options dialog opens.
  2. Click the Advanced tab.
  3. Uncheck the Warn about certificate address mismatch* checkbox.
  4. Click OK.
  5. Restart Internet Explorer.