Defining the Capabilities of Agents

  1. Choose Settings > System . The System Settings dialog box displays.
  2. Click Agents. The Agent Pool tab displays.
  3. Click the agent for which you want to define capabilities.
  4. Click Properties.
  5. Click the Capabilities tab. The Capabilities page is pre-populated with suggested replay-capability values that are based on the specifications of installed hardware.
  6. Adjust the Max. Vuser values per capability type as required by the agent. You are responsible for setting appropriate maximum virtual-user values for your agents. Values from 0 to 9999 are valid.
  7. Click OK to save your settings. Alternatively, you can click Set Default to restore default capability values.