Troubleshooting Basic Workflow Issues with the Open Agent

If the application that you want to test is not displayed in the Select Application dialog box, try the following:

• Uncheck the Hide processes without caption check box. This check box is checked by default and prevents applications without a caption from being displayed in the dialog box.
• Run Silk Test Classic with elevated privileges.
  1. Close Silk Test Classic.
  2. Stop the Open Agent.
  3. Run Silk Test Classic as an administrator.
• Use the Task Manager to check if the application is running under a different user account.
• Ensure that the application is not started with the runas command or a similar command.