Troubleshooting Application Configurations

Why is my application not displayed in the Select Application dialog box

  • Uncheck the Hide processes without caption check box. This check box is checked by default and prevents applications without a caption from being displayed in the dialog box.
  • Run Silk4J with elevated privileges.
    1. Close Silk4J.
    2. Stop the Open Agent.
    3. Run Silk4J as an administrator.
  • Use the Task Manager to check if the application is running under a different user account.
  • Ensure that the application is not started with the runas command or a similar command.