Forcing Users to Log Off

You may have to force a user to log off for any number of reasons, including code violations or disaster recovery. When you force a user to log off, the user’s next operation displays the following error message: You are no longer logged on.

Depending on the reason for your action, you may need an additional method, such as e-mail or the telephone, to notify users to stop accessing the application.

To log on again, the user must exit the application and restart the client. Most integrations between StarTeam and another application require the user to restart the application being used. However, these users are not usually notified that their connections to the server have been terminated. This operation can be performed only when the server is running.

  1. Open the Server Administration tool and select the server configuration.
  2. Click the Accounts bar and then click GUID-E1CAFC1E-1F2D-4F4F-9B3B-A87E82C747D2-low.gif (User Manager).
    The User Manager tab opens.
  3. Select the user. If the user you want to work with does not appear in the Users list, you can display a list of all users by doing the following:
    1. From the Groups tree, select the All Users group.
    2. Select the Show Users in All Descendant Groups check box.
  4. Right-click the user’s name and select Force Logoff from the context menu. The user is immediately denied access to the server configuration and to all projects residing in this server configuration.
    Note: You cannot force your own logoff.