Change Request Automatic Workflow

This topic describes the default automatic workflow of a change request in StarTeam. If your StarTeam Web Client administrator has customized the workflow for your organization, it may vary significantly from what is discussed here.

The following diagram shows the default change request workflow. The boxes represent the steps taken from the time that the change request is submitted until the time it is closed. Each box indicates an action and the team member most likely to be responsible for performing this action. The arrows show the status of the change request at the time of each step.

GUID-471B15D4-4764-4AC3-9D20-0844B5CAF5DD-low.png

The following table shows the dynamic default values of a change request based on its status.

Default Workflow Step Change Request Status Dynamic Default Property Values
Submit/Assign
  • GUID-959017B4-294D-4718-A7F4-C5D033DFCB4F-low.png New
  • Addressed in Build - Disabled.
  • Entered By - Name of the person who created the change request. This value is a read-only calculated value.
  • Entered On - Date and time the change request was created. This value is a read-only calculated value.
Submit/Assign
  • GUID-C1986178-5F19-4861-8FB0-D762823D0A86-low.png Open
  • Status - The status GUID-1CBCC194-2751-40AE-85F5-1E290CE995D2-low.png In Progress becomes available.
Assign/Resolve
  • GUID-02DA14E2-8EF6-4AFA-BE3B-353C804F837F-low.png Cannot Reproduce
  • GUID-08BB1870-8C1C-4006-9129-A37A2545B11A-low.png As Designed
  • GUID-42A0365C-46D4-432B-9E15-774A433FE119-low.png Is Duplicate
  • GUID-9D66D1D7-9EE2-4073-9F19-09481FF8AD2C-low.png Deferred
  • Status - Can only verify or reopen the change request.
  • Addressed in Build - Field becomes disabled.
  • (Addressed in Build) By - Name of the person who resolved the change request. This value is a read-only calculated value.
  • Responsibility - Name of the person who created the change request.
Resolve/Build
  • GUID-21770930-0583-4262-A169-C810AAFDD831-low.png Fixed
  • GUID-F812ADA8-1CE1-4E1A-AB79-AF95DDD41649-low.png Documented
  • Status - Can only verify or reopen the change request.
  • Addressed in Build - Next Build. When the next build label is created, the value Next Build is replaced with the name of the build label, letting testers know the build to use when verifying change requests.
  • Responsibility - Name of the person who created the change request.
Verify
  • GUID-ACE03317-6330-49E8-9DDA-8A6C334225F7-low.png Verified Cannot Reproduce
  • GUID-31EB1D3D-EB9D-4AC7-AF88-79CA511601B4-low.png Verified As Designed
  • GUID-18D52508-EBD4-4154-97C5-E010371BD23B-low.png Verified Is Duplicate
  • GUID-9D66D1D7-9EE2-4073-9F19-09481FF8AD2C-low.png Verified Deferred
  • GUID-0CA467DC-1299-4192-88C7-96D6A3ED3B81-low.png Verified Fixed
  • GUID-AEBAEB94-5870-42AF-8791-EB058C61A08F-low.png Verified Documented
  • Status - Can close or reopen the change request.
Close
  • GUID-DF0CDB62-5B23-404E-A719-681FE8251E40-low.png Closed Cannot Reproduce
  • GUID-8B8B3D64-A74C-4201-9DAC-164212383CB4-low.png Closed As Designed
  • GUID-96AA71CC-E076-4C0E-85DA-63EDAF71D4A4-low.png Closed Is Duplicate
  • GUID-9D66D1D7-9EE2-4073-9F19-09481FF8AD2C-low.png Closed Deferred
  • GUID-62E0C2C0-6790-4443-AC51-7A1BA7EC1D48-low.png Closed Fixed
  • GUID-3938050F-79EC-4578-BCB5-57549626548E-low.png Closed Documented
  • Status - Can reopen the change request.
Reopen
  • GUID-C1986178-5F19-4861-8FB0-D762823D0A86-low.png Open
  • Addressed in Build - Blank.
  • Responsibility - Name of the person who changed the status to Fixed or Documented.
Parent topic: Managing Items