Change Request Editor

The following details the tabs on the Change Request Editor.

Synopsis

Property Description
Status Stage of the change request.
Priority Whether or not the change request is of high importance.
Type Kind of change request: a Defect or a Suggestion.
Severity Importance of the change request: Low, Medium, or High.
Platform Operating system platform to which the change request applies.
Last Build Tested Build in which the defect was discovered or last tested.
External Reference Customer or other outside source who provided the data for the change request.
Addressed In Build Build in which the fix first appears.
(Addressed in Build) By Name of the person who resolved the change request. This value is a read-only calculated value.
Component Module in which the defect occurs.
Category Sub-component in which the defect occurs.
Synopsis Brief description of the change request.
Responsibility Name of the person currently responsible for the change request.
(Responsibility) As of Date and time the person responsible for the change request was assigned that responsibility. This value is a read-only calculated value.
Entered By Name of the person who created the change request. This value is a read-only calculated value.
Entered On Date and time the change request was created. This value is a read-only calculated value.

Description

Property Description
Description and steps to reproduce Complete, detailed description of the change request.
Test command Command to use to test the solution for the change request.

This tab also contains a Browse button for locating the command to test.

Solution

Property Description
Workaround Alternate solution to the change request other than the fix.
Fix Solution that was applied to the change request.

Custom

The Custom tab lists any custom property names and values.

Attachments

Use the Attachments tab to manage files attached to an item in the following ways:

  • Click Add... to attach a local file to the item.
  • Select an attachment and click Remove to remove the attached file.
  • Select an attachment and click Save to save the attached file to your local or network drive.

Comment

Use the Comment field to provide additional information about the item.