The organization needed to Automate security and compliance monitoring to protect network resources, improve operating efficiency, and support the scalable growth of consumer and business services.
As a rapidly growing mobile and fixed line service provider, du was faced with protecting its growing network and IT infrastructure while controlling costs and efficiently managing IT operations. By deploying ArcSight Enterprise Security Manager, du has been able to automate security and compliance monitoring to cost-effectively support corporate growth while improving efficiency and transforming Big Data into actionable intelligence.
As a company’s size and reliance on technology increases, so does the volume of logs it needs to collect, store, and analyze. This has been the case for du, which generates terabytes of security, network, operating system, database, and application log data each quarter. Emirates Integrated Telecommunications Company (EITC) is a telecommunications operator in the United Arab Emirates (UAE) that is commercially branded as du. It offers mobile and fixed telephony, broadband connectivity, and IPTV services to individuals, homes, and businesses throughout the UAE. The company also provides carrier services for businesses and satellite uplink and downlink services for TV broadcasters. Since its inception, du has consistently maintained a challenging strategic roadmap of supporting sustainable security initiatives.
The company also established a Technology Security and Risk Management (TSRM) organization to ensure that du would be able to maintain its leading edge not only in providing superior security initiatives internally, but also in extending its best practices to support the delivery of managed security services.
TSRM set up a Security Operations Center (SOC) with a Security Incident Response Team (SIRT) in 2008. The core of du’s SOC is a Security Information and Event Management (SIEM) solution from Micro Focus. With over six years of maturity, du is now involved in setting up SOCs as well as offering managed SOC services for enterprises and government institutions throughout the UAE.