How to ensure performance of a SAP environment is acceptable before go-live and during operations
SAP environments are business-critical for many of OrangeCrest’s clients. In large organizations SAP is often used to manage the day-to-day business, running ERP, financials, HR, CRM, and logistics systems. Businesses make long term investments in SAP, resulting in much customization and often in-house coding to ensure the SAP system adapts to changing business requirements. A complex SAP environment can be a challenge for performance testing, as Emiel Smetsers, Technical Lead, for OrangeCrest, explains: “Many organizations are upgrading their SAP environments to SAP S4/ HANA to give them better real-time transaction and analysis capabilities. Maintaining business continuity during a SAP transformation is critical, but it presents significant challenges. As soon as any changes or upgrades are made to the system, performance testing needs to ensure the user experience is not negatively impacted by this. And, it is not only changes within the SAP system that can affect system performance; a datacenter migration, a move to the cloud, or introducing new hardware can all have an adverse effect on performance.”
One of its clients, a global petrochemical company, is located in over 100 countries, with an internal user base of more than 90,000 employees. Within this complex SAP landscape, and a planned migration to S4/HANA, it is difficult to determine how a user experiences the performance of a particular SAP module. The organization has made a strategic move towards more Software-as-a-Service (SaaS) solutions which provides improved overall flexibility, but does not give insight into local application performance.
Working with a range of clients, OrangeCrest has built expertise in application performance management and sees value in introducing performance testing early on in the product lifecycle to focus on both system and network performance. To reduce its total cost of ownership (TCO), OrangeCrest wanted to introduce a preferred toolset to provide a consistent approach to performance testing for its clients.