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Service Level Management SLM

IT service level management software that helps you define, track, and report on service levels from a business perspective.

Meaningful goal measurement

Service Level Management performance reporting enables you to show that IT is meeting its obligations. Proactively manage service levels from the business perspective; measure and monitor application service levels against business objectives; define realistic, quantifiable service-level objectives; and track performance in real time.

Clear goal definition
Clear goal definition

Define realistic and quantifiable availability and performance objectives that reflect business service level management goals.

Real-time performance planning
Real-time performance planning

Track service level availability and performance both on a real-time basis, and for offline planning purposes.

Unify IT with your business metrics
Unify IT with your business metrics

Align your IT organization with business priorities and expectations.

release-rel-2022-1-2-7091 | Wed Jan 19 20:14:11 PST 2022
Wed Jan 19 20:14:11 PST 2022