Service Level Management (SLM)

Business Service Level Monitoring

IT service level management software that helps you define, track, and report on service levels from a business perspective.

Meaningful goal measurement

Service Level Management performance reporting enables you to show that IT is meeting its obligations. Proactively manage service levels from the business perspective; measure and monitor application service levels against business objectives; define realistic, quantifiable service-level objectives; and track performance in real time.

Target 1
Clear goal definition

Define realistic and quantifiable availability and performance objectives that reflect business service level management goals.

Molecule
Real-time performance planning

Track service level availability and performance both on a real-time basis, and for offline planning purposes.

Interaction
Unify IT with your business metrics

Align your IT organization with business priorities and expectations.

release-rel-2020-5-2-4497 | Thu May 28 12:30:11 PDT 2020
4497
release/rel-2020-5-2-4497
Thu May 28 12:30:11 PDT 2020