Service Level Management (SLM)

Business Service Level Monitoring

IT service level management software that helps you define, track, and report on service levels from a business perspective.

Business Service Level Monitoring

Meaningful goal measurement

Service Level Management performance reporting enables you to show that IT is meeting its obligations. Proactively manage service levels from the business perspective; measure and monitor application service levels against business objectives; define realistic, quantifiable service-level objectives; and track performance in real time.

Target 1
Clear goal definition

Define realistic and quantifiable availability and performance objectives that reflect business service level management goals.

Molecule
Real-time performance planning

Track service level availability and performance both on a real-time basis, and for offline planning purposes.

Interaction
Unify IT with your business metrics

Align your IT organization with business priorities and expectations.

release-rel-2020-8-1-hotfix-4896 | Fri Aug 7 09:16:14 PDT 2020
4896
release/rel-2020-8-1-hotfix-4896
Fri Aug 7 09:16:14 PDT 2020