OpenText™ SMAX stops yearly cost waves from crashing in.
You can run SMAX on premises, in the cloud, or via SaaS—and switch seamlessly between environments. No extra functionality costs, no added role-based user costs, no unexpected renewal rates. Everything’s transparent. Everything’s predictable. Everything’s in your control.
Do more with your service desk—without expensive add-ons. With your choice of Express or Premium licensing, you get virtual agents, live support, apps for enterprise service management, and more—all based on AI and machine learning—right from the start.
Configure your processes and workflows without writing any code. Choose from a range of out-of-the-box processes—including incident, problem, change, service request, release, service catalog, service level, and knowledge management. You’ll spend less time and money on upgrades—and gain instant access to new features.
