Reliably and quickly back up and recover data stored on PCs at six locations and store the backups off-site.
Saenz Pharmacy must protect its business records from IT failure and cybersecurity attacks, but until 2011, this was a difficult task.
One problem was that the business didn’t have an IT manager to back up its data. Owner Jesus Saenz had to find time for this task while running the business.
Another issue was the company didn’t have an efficient backup and recovery tool. Portable hard drives connected to each PC automatically backed up the PCs at midnight each night. However, this was a slow process. The backup drives were also unreliable and sometimes ran out of capacity before the backup process was completed. “There was always a problem,” Saenz says.
Saenz wanted a more reliable backup and recovery process. He also wanted to store the backups in a secure, off-site location. That would ensure the data was safe if there was a problem with the pharmacy PCs.
Storing backups off-site would also help the business comply with data privacy regulations. These regulations include the Health Insurance Portability and Accountability Act, which protects the privacy of individuals’ heath information.1 Saenz Pharmacy planned to start offering digital prescriptions to customers instead of paper prescriptions and needed to safeguard the prescription data.