Integration-ServiceNow

255703

OpenText OpenText Community

App Support Tiers

OpenText SUPPORTED

Support via OpenText Software Support, with a ticket filed against the associated product.

PARTNER

OpenText offers a content partnership program for select partners. Support for Partner Content offerings is provided by the partner and not by OpenText of the OpenText community.

OpenText COMMUNITY

OpenText Community Content is provided by OpenText for the benefit of customers, support for it is not available via OpenText Software Support but through specific community content forums.

COMMUNITY

Community Contributed Content is provided by OpenText customers and supported by them.

EARLY ACCESS

Show less ...Show more

The downloads referenced under the "Cybersecurity Early Access" category are made available to subscribers to mitigate time-critical issues but have not undergone formal quality and performance testing associated with official OpenText/Cybersecurity product releases. OpenText has a multi-stage Quality Assurance process. During Stage 1 we conduct a resource analysis, field mapping, ensure content level 1 functionality and analysis in our sandbox environment. Stage 2 is a complete validation including production validation. This package has cleared Stage 1 validation and therefore should be deployed with the appropriate pre-production validation. OpenText strongly recommends that any downloaded content is first checked and tested thoroughly in a non-production environment before committing to production. We welcome feedback and, should any content be shown to be faulty, detrimental or carry an incorrect claim of authorship, we shall endeavor to remove or correct such content as promptly as reasonably possible once notified and validated.

OpenText | OpenText Community

ServiceNow Integration for ArcSight SOAR

172 downloads

Product compatibility

ArcSight SOAR

Description

This integration enables ArcSight SOAR to create and modify incidents on ServiceNow as well as reflecting the changes (in terms of state , description and additional comments) on ServiceNow incidents, that is created from ArcSight SOAR.