Support for Flash will end on December 31, 2020 and this will impact all APM versions prior to 9.51. Our company can get your APM and related probes to the latest version that does not rely on Flash to operate.

Features and Benefits

  • Proven upgrade methodology
  • Fast Return on Investment
  • Retain current data, configuration and customization
  • Minimal downtime
  • Quality Documentation
  • Certified professionals
  • One-stop shop (sales, consulting, training, support, and development)

Standard Deliverable

  • Review current environment to document configuration and customization
  • Export and backup configuration and monitoring scripts
  • Side-by-side and in-place upgrades
  • Configure LDAP/AD authentication
  • Configure SSL
  • Upgrade vuGen, SiteScope / BPM / RUM probes
  • Perform acceptance testing
  • Tune configuration and prepare for Production roll out
  • Release to Production
  • Provide implementation report
  • Provide post implementation support (on an as-needed basis)

Optional Deliverable

  • Fine-tune / enhance monitoring configuration and vuGen scripts
  • Report development
  • Provide end-user’s training
  • Provide administrator’s training
  • Integration with other Micro Focus solutions

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RealIT APM Upgrade Service 1.0
137.2 KB
Jul 22, 2020
More info Less info
Product compatibility
Version 9.21.0 · 9.23 · 9.10 · 9.20 · 9.24 · 9.22 · 9.13 · 9.12 · 9.26
Version 10.0
Release notes
  • Target APM version for upgrade: 9.51
  • Supported APM prior versions: 9.2x and 9.3x
  • Also upgrade all related probes to latest version

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release-rel-2024-onetrust-for-Marketplace-6014 | Wed Feb 28 09:09:26 PST 2024