Improve reliability and efficiency of data protection for growing virtualization environments.
Backup Issues Emerge as Virtualization Environments Grow
SYNNEX Infotec is Japan’s first foreign-owned IT distributor as an operating unit of U.S.-based SYNNEX Corporation, a business process services company. With the combined group power of the world’s leading IT distributor, SYNNEX, SYNNEX Infotec can quickly procure and provide the latest IT products to their nationwide partners such as system integrators and resellers. Working to continually introduce new products also helps SYNNEX Infotec gain knowledge and insights into cutting-edge IT technologies.
SYNNEX Infotec has more than 200 virtual servers running its business systems. The virtual servers make up several separate infrastructures that are joined by a common backbone system. Due to the expansion and complexity of its virtualized environments, the company began experiencing data protection issues with its previous tape backup approach.
Mitsuyuki Kobayashi from SYNNEX Infotec’s Infrastructure Management Group, Information System Department, points out, “The first problem was a divided backup environment. We had a backup system for each of our two virtualization infrastructures. This led to increased workload because we were doing double the work for setup and media management.”
With the increase of the number of virtual servers, longer backup times also became a big issue.
“The backup process was especially prolonged when performing a full backup,” says Mr. Kobayashi. “Normally the full backup would take from Saturday night to Sunday night and occasionally until Monday morning. With the length of time a full backup took, we began to be concerned about the potential impacts to business performance.”
Mr. Kobayashi adds that using tape backup coupled with a tape library for both virtual servers and physical servers presented yet another problem: “Tape itself degrades over time and may not be able to be used anymore as a result of repeat loading over many years. In fact, there was a case where the data that we needed to recover was not recoverable because of a degraded tape. It was necessary to review other options that didn’t use traditional tapes in order to enhance the reliability of the backups.”