Micro Focus Service Desk

Enable the Modern Workspace

Empower users to request anything and everything with a self-service portal

The implementation of service support standards provides organizations with the opportunity to differentiate their business and service offerings from their competitors. To succeed, an organization must make an honest assessment of its current position and use this as the basis for planning its future achievements.

Service Desk Success: An Opportunity for Differentiation

White Paper

Service Desk Success: An Opportunity for Differentiation

Length: 8 pages

Read this white paper to learn:

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How to turn your service desk into a competitive advantage.

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How to give your users a consumer-like, self-service portal to request apps, hardware, office supplies, and more.

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How to build trust and maintain customer loyalty by employing service management best practices.

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How Service Desk integrates with ZENworks Configuration Management, allowing IT to deploy apps as soon as users request them.

Read our white paper to learn how you can use your service desk to differentiate your organization from your competitors.

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