Issue: When you are using the latest version of Change Guardian and there are old version of policies existing, the agents display warning state with the policies showing the errors 00002053 and 00002052.
Workaround: Update the existing policies, revise the policy version and reassign to agents or create new policies.
Issue: Windows Agent VigilEntAgent_8094.log shows the error Minifilter_Collector.
Workaround: Reconfigure the agent through Agent Manager to address these errors.
Issue: Change Guardian Agent for Windows installation fails displaying the following error message in failed task logs:
Protocol negotiation failed...
The error might occur due to the following reasons:
SMB1 protocol is disabled on Change Guardian Agent for Windows.
Change Guardian server is installed on a Linux version that does not support SMB Version 2 (such as SLES 11.x or RHEL 6.x that has kernel version 2.6.x or lower), but only supports SMB Version 1. (Bug 1155405)
Workaround: Upgrade the operating system, on which Change Guardian server is running, to a version that supports SMB Version 2.
Alternatively, you can manually install the latest version of Change Guardian Agent for Windows. For more information, see Installing Change Guardian Agent for Windows.
You can use Agent Manger to collect logs from Change Guardian Agent for Windows. For more information, see Collecting Agent Logs.
Issue: You have a requirement to roll back to an older version of the agent package, but Agent Manager does not allow you to change the agent package version. (Bug 1155538)
Workaround: You can enable a new package, and disable the previous package by using the following file: /opt/netiq/ams/ams/repository/packageActiveStatus.new.example.