The first step in troubleshooting is to determine in which Application Workflow Manager component the problem occurred.
The type of an Application Workflow Manager component, and where the error occurred, determine the analysis methods required.
Some error situations are caused by a temporary failure; for example, the IP communication socket between the client and the Micro Focus z/Server connection might not be ready for communication.
See General Problem Determination for more information on general troubleshooting methods which apply to all components. See z/Explorer Problem Determination for more information on specific methods for z/Explorer. See Application Workflow Manager Problem Determination for more information on methods for modeled Application Workflow Manager applications.