3.0 Filr System Requirements

IMPORTANT:Filr 4.x is available as an Online update to Filr 4.0, PostgreSQL 4.0, and Filr Search 4.0 appliances or later.

Expandable Deployments Are the Focus of This Guide

Other deployment types are covered in

The following sections outline platform, version, and other requirements for your expandable Filr deployment.

Administrative Workstations and Browsers

Table 3-1 Administrative Workstations and Browsers




Windows, Mac, or Linux

Mozilla Firefox

Latest version


Microsoft Internet Explorer



Microsoft Edge

Latest version



Latest version


Latest version

Appliance Disk Space

Planning for disk space varies widely according to organization needs.

For an overview of Filr storage, see Appliance Storage Illustrated in the Filr: Understanding How Filr Works.

Appliance Shared Storage (/vashare Mount Point) Platforms

  • Storage Planning Summary

The Filr appliances in an Expandable deployment access a commonly-shared CIFS or NFS storage disk that you will identify and create in Section 4.0, Setting Up Shared Storage.

Table 3-2 Shared Storage Platforms (/vashare Mount Point)




  • A Windows-based CIFS share


Exported mount point on one of the following:

  • SLES 15

  • SLES 12 SP5

NFS on Windows is not supported.

Appliance Memory and CPU

Table 3-3 Memory and CPU




  • 20 GB RAM

  • 9 GB Java Heap

  • 4 CPUs


Less than 1,000 Users

  • 8 GB RAM

  • 2 GB Memcached

  • 4 GB Java Heap

  • 2 CPUs

More than 1,000 Users

  • 16 GB RAM

  • 3 GB Memcached

  • 8 GB Java Heap

  • 4 CPUs


Less than 1,000 Users

  • 8 GB RAM

  • 2 CPUs

More than 1,000 Users

  • 12 GB RAM

  • 2 CPUs

Content Editor

  • 16 GB RAM

  • 4 CPUs

NOTE:For Filr and Filrsearch, minimum 2GB space is required for Operating System.

Desktop Platforms (for the Desktop Application)

For more information about the Filr desktop application, see the following guides:

Table 3-4 Desktop Platforms (Desktop Application)




IMPORTANT:Always make sure that the latest patches and support packs are installed.

  • Windows 10

  • Windows 11


IMPORTANT:Always make sure that the latest patches and support packs are installed.

  • Intel - macOS 12 and macOS 13

  • ARM64 (in tech preview) - macOS 12 and macOS 13

Linux Platform

  • Ubuntu 16.04.4 LTS (Xenial Xerus)

    NOTE:Supports Unity graphical desktop environment

  • SLED 12 SP4

    NOTE:Filr supports only the default GNOME graphical desktop environment that is shipped with SLED.

Desktop Web Application Access

Three components apply:

Table 3-5 Browsers for Web Application Access




Mozilla Firefox


  • Microsoft Edge

  • Microsoft Internet Explorer

  • Mozilla Firefox; Google Chrome (latest versions)


  • Safari

  • Mozilla Firefox

  • Google Chrome

Table 3-6 Java for Web Application Functionality



Java v1.8.0 292

  • Editing files with Edit-in-Place

  • Uploading folders to Filr

    If the browser does not support HTML 5, uploading both files and folders requires this version of Java to be installed.

Table 3-7 Office Application for Edit-in-Place Functionality

NOTE:OpenOffice and LibreOffice are used synonymously throughout the Micro Focus Filr documentation.


  • OpenOffice.org (latest version)

  • LibreOffice (latest version)


  • LibreOffice (latest version)

  • OpenOffice (latest version)

  • MS Office 2016 and 2019

  • MS Office 365


  • LibreOffice (latest version)

  • OpenOffice (latest version)

  • MS Office 2011 for MAC

  • MS Office 2013 for MAC

  • MS Office 365 for MAC

File Servers (Backend Storage)

NOTE:Your organization’s file servers provide the backend storage for Net Folders.

If you use Filr only for user personal storage (My Files), then file servers aren’t required.

Table 3-8 File Servers


Supported Versions


(Standalone and Clustered environment)

  • Windows Server 2019 (CIFS)

  • Windows Server 2016 (CIFS)

  • Windows Server 2012 R2 (CIFS)

Windows native DFS-N and DFS-R with replication are supported


(Standalone and Clustered environment)

IMPORTANT:You must apply the latest Scheduled Maintenance Update, otherwise the NCP server can fail.

  • OES 2018 SP3(NCP and CIFS)

  • OES 2018 SP3 NSS AD (CIFS)

  • OES 2015 SP1 (NCP and CIFS)

  • OES 2015 SP1 NSS AD (CIFS)


  • NetWare 6.5 SP8


  • 2013


In addition to storage that is directly attached to the file servers listed in Net Folders can provide access to files that are being stored on any of the following storage platforms:

  • NetApp NAS device

  • EMC

  • Other Microsoft Active Directory joined NAS devices that support the CIFS protocol.

  • Storage Area Network (SAN)

Filr Software

To download and prepare the Filr software, See Section 5.0, Downloading and Preparing the Filr Software.

IP Addresses

Each appliance requires the following.

Table 3-9 IP Addresses



IP Address

  • A static address that is associated with a DNS host name.


Network Mask

  • The appropriate network mask for the IP address.


Gateway IP Address

  • The gateway for the IP address subnet.


DNS Host Name

  • The DNS name associated with the IP address.

    Example: filr-1.myorg.local

DNS IP Address

  • Up to three IP addresses of DNS servers for the IP address subnet.


NTP IP Address or DNS Name

  • Up to three IP addresses or DNS names of reliable NTP servers used to coordinate time on your organization’s network—especially your LDAP directory servers.

    Example: time.myorg.local

When using VMware, it is recommended that you set up NTP in accordance with the VMware best practices guidelines.

LDAP Directory Services (Users and Groups)

Table 3-10 LDAP Directory Services

Directory Service

Platform Version


  • NetIQ eDirectory 9.0.x.x

  • NettIQ eDirectory 8.8.x.x

    For more information, see the NetIQ eDirectory 8.8 Documentation website.

  • NetIQ eDirectory version 8.8.x.x on standalone Windows.

    IMPORTANT:eDirectory running on Windows servers with file shares is not supported.

Active Directory

  • Windows Server 2019 Active Directory with the latest Service Pack

  • Windows Server 2016 Active Directory with the latest Service Pack

  • Windows Server 2012 R2 Active Directory with the latest Service Pack

Mobile Device Platforms

IMPORTANT:Accessing Filr through a web browser on a mobile device is not supported. Instead, download the Filr mobile app that is compatible with your mobile device.

For more information about the Filr mobile app, see the Mobile App Quick Start.

Table 3-11 Mobile Devices


Supported Versions

iOS Phones and Tablets

  • iOS 14.x

    The native app is available as a free download in the Apple App Store.

Android Phones and Tablets

  • Android phones and tablets for Android 11

    The native app is available as a free download in the Google Play App Store, the Amazon Appstore for Android, and the Samsung Knox Apps store.

Windows Phones

IMPORTANT:Windows tablets are not currently supported.

  • Windows 8.0 and 8.1

SQL Database Server

Table 3-12 SQL Database Server

Database Type

Supported Versions


(Standalone and Clustered environment)

  • 13.2

  • 12.7


  • 5.7

  • 5.7.2

Microsoft SQL

  • SQL Server 2019

  • SQL Server 2017

  • SQL Server 2016 SP1


  • 10.3.18

  • 10

Secure Access

Table 3-13 Secure Access


Supported Versions

NetIQ Access Manager

5.0 and 4.5

NetIQ Advance Authentication

6.3.7 and 6.3. Only the Enterprise Editions are supported.

Virtualization Hypervisor Platform

Table 3-14 Virtualization Hypervisor Platform

Hypervisor Type

Supported Versions


  • One of the following VMware host servers for hosting the appliance VMs.

    • ESXi 7.0

    • ESXi 6.7

    • ESXi 6.5 with the latest update

    For the most up-to-date compatibility matrix of supported VMware host servers, see the VMware Compatibility Guide provided by VMware.

  • VMware vMotion is supported when running Filr on VMware ESXi


  • The following platforms

    • Windows Server 2016

    • Windows Server 2012 R2

  • Hyper-V Manager to deploy, set up, and configure the appliances.


IMPORTANT:Apply all Xen and kernel patches before installing.

  • The server with the Xen packages installed and the Xen bootloader running by default.

    • SLES 12 SP4

  • Virtual Machine Manager to deploy, set up, and configure the appliances.

Citrix Xen

  • Citrix XenServer 7.6

  • Citrix XenServer 7.0

  • Citrix XenCenter to deploy, set up, and configure the appliances.