6.9 Downloading Files

You can download individual files or multiple files simultaneously.

Downloads are done via a pop-up. If you are having trouble downloading a file, ensure that pop-ups are enabled.

6.9.1 Downloading Single Files

  1. Navigate to and open the folder or area that contains the file that you want to download.

  2. Click the name of the file that you want to download.

    Depending on the browser, the default behavior is to either download the file or open it in a new tab. You can modify this default behavior, as described in Changing the Default Behavior When Clicking a File Name.

  3. (Conditional) If the file is not downloaded when you click the file name, click the drop-down arrow next to the file name, then click Download File as Zip.

    When using the Download File as Zip command in Filr, you must have an unarchiving utility on the workstation where you are downloading the file that understands the Zip64 extension.

    HINT:This is a faster way to download files if you have a slow connection to the Filr server or if the file size exceeds 4 GB.

    or

    Right-click the file name, then click Save Link As.

  4. Save the file to your workstation. You can rename the file or keep the original name.

    NOTE:If the file name includes multi-byte characters, then the name of the downloaded file will be download.zip. You can rename the file later.

  5. (Optional) You can now edit the file and save it back to Filr, as described in Downloading and Editing a File.

6.9.2 Downloading Multiple Files and Folders

You can download multiple files and folders as a .zip file. Consider the following when downloading multiple files and folders:

  • When you download a folder that contains sub-folders, the folder hierarchy is retained in the .zip file.

  • You cannot download a folder that contains a total of more than 1,000 files. (Files can be located in the folder itself and any sub-folders.)

  • When downloading files as a .zip file from Filr, you must have an unarchiving utility on the workstation where you are downloading the file that understands the Zip64 extension.

To download multiple files and folders:

  1. Navigate to the folder or location that contains the files that you want to download.

  2. Click the drop-down arrow next to the folder name, then click Download All Files as Zip.

    or

    If you are in the folder where you want to download all files, click the Configure icon next to the folder name, then click Download All Files as Zip.

  3. Save the .zip file to your workstation, then extract it.

    Any folder hierarchy is maintained in the .zip file.

  4. (Optional) You can now edit the files and save them back to Filr, as described in Downloading and Editing a File.