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Known Issues

These issues have been identified in previous releases and are known issues.

It is highly recommended that you use Google Chrome or Mozilla Firefox.

Key mapping issues with different browsers

Certain keys on a numeric keypad and some browser-specific keys cannot be mapped. For example, in Chrome, Ctrl+n and Ctrl+w cannot be mapped.

Host specific issues

The following are issues that are specific to different host types.

Displaying the Euro character

If the EURO character does not display correctly on the terminal screen, talk to your system administrator to make sure the host character set for the session is setup correctly. By default, Host Access for the Cloud uses a character set which does not support the Euro character (€). To display the Euro character, change the character set to one that supports the Euro character.

Issues encountered with VT hosts

Type Description
Performance issues
  • Heavy text output, such as form “Is-IR” may cause slow performance
  • Scrolling regions may appear slow or choppy
  • Cursor movement may be slow or choppy
Character sets
  • Graphical characters and some character sets are not supported.
  • Some non-English characters may cause the terminal display to freeze.
Other VT issues
  • Insert/delete column (DECIC, DECDC) may fail.
  • VT400 will not recognize DECSCL.

Field outlines in 3270 sessions

The 3270 attributes for field outlines are not fully supported. Host Access for the Cloud currently supports underline and overline; however, left vertical line, right vertical line, and combinations of the four line types are not yet supported.