Installing using the Linux Installer

Installation steps

To install your product, first make sure your system meets the system requirements, and then perform the following steps:

1. From the download site, download the Linux installer script (install*.sh) for your product.

2. Enable execute permissions for the installer: chmod 744 install*.sh

3. Ensure that an operating system firewall is not blocking any required ports and that masquerading is enabled.

4. With elevated privileges (for example, sudo), run the Linux install script (.sh) to install the product.

5. Host Access for the Cloud uses a PGP key to verify that the file you are downloading has not been manipulated by a third party. If the displayed signing information represents a known and trusted entity, then enter y to install the public key and continue.

   See Verifying Rocket Software or Micro Focus Signatures with gpg or rpm to download the TAR file and get detailed steps on how to verify signatures. For releases published in June 2024 or later, use the file Rocket.package-sign.pub to verify. For releases prior to that date, use ot-package-sign.pub.

6. When the install completes, a verification tool is automatically executed.

7. If verification succeeds, then the services automatically start and you can move on to the next steps. If verification fails, see Troubleshooting

Troubleshooting

Symptom: "Permission denied" messages with references to "zgrep" in the output.

Possible fix: Check that the AppArmor profile for zgrep is not too restrictive for the verification process.

Once the issues are addressed, run sudo cspctl start to start the system. Then run sudo cspctl enable to start the system automatically after server restarts.

If issues remain please contact support for assistance.