Reflection for Secure IT Client for Windows > Customizing and Deploying Installations > Administrative Installations > Installation Logging

Installation Logging

By default, the installer creates a log file in your Windows temporary folder and then deletes it only after the installation successfully completes. If the installation is not successful, this file can be helpful in troubleshooting the problem.

To locate the log file

  1. From the Windows Start menu, in the Search box, enter the following:

    %tmp%

    This opens your Windows temporary folder.

  2. Search for a generated file name that starts with atm.

NOTE:If you prefer to keep all installation logs, including after a successful install, you can change the log settings from the installer's Advanced tab.