Disable Updating of External Issue Statistics

Updating the issue statistics of external issue tracking profiles may use much memory. This may also slow down performance. To disable updating:
  1. On the Instance Administration page, stop the application server of the instance that you want to modify.
  2. Open the SccAppServerBootConf.xml file with a text editor.
    The default path for this file is C:\Program Files (x86)\Silk\Silk Central 20.0\instance_<instance number>_<instance name>\Conf\AppServer on the application server.
  3. Locate the Config/IssueStateUpdate/UpdateIssueUnitStatistics XML tag. By default, the tag is set to true.
  4. Set the value to false to disable updating.
  5. Save and close the XML file.
  6. Restart the application server.