Defining Notification Rules

Issue Manager provides three default notification rules: AnyChange, Reassignment, and StateChange. To define additional notification rules:
  1. In the menu, click Issues > Configuration.
  2. Click Notification Rules on the left side.
  3. Click Add Rule. The New Notification Rule dialog box appears.
  4. Enter a Rule Name, a Description, and a WHERE Clause. See Defining Email Notification Rules for detailed information.
  5. Check the Is Active checkbox to activate the rule.
  6. Click OK.
The notification rule is added to the list.
Note: You need the security privilege Manage email notifications to define notification rules.