Connecting in the Cloud

Before you begin, contact your sales representative for your Enterprise Cloud Services user name and password.

  1. Choose Tools > Cloud Agent Manager.
  2. Type your Enterprise Cloud Services User name and Password.
  3. Click Connection Settings if your company requires the use of a proxy.
    1. Select Enable Proxy.
    2. Enter the required information in Address and Port.
    3. Click OK.
  4. Click Login. If your company proxy requires authentication, you may be prompted with another dialog box to log in.

Agent Connection Establishment in the Cloud

  1. Controller opens initial connection to Silk Launcher Service through an HTTP Proxy and port 443. Silk Performer automatically uses the default port number of 443 for a secure connection. Connection goes through an additional HTTP proxy if company policy requires it.
  2. Service launches the Silk Performer agent process (perfLtcAgent.exe).
  3. Service returns agent's listener port (19202) to the controller.
  4. Controller connects to the agent on port 19202 through the proxy, port 443, and another proxy if required.
  5. Optional: For collecting real-time measure data, the controller connects to the agent on port 19203 through the proxy, port 443, and another proxy if required.
Parent topic: Remote Agent Connection Scenarios