Suppressing File Download Dialog Boxes

  1. In TrueLog Explorer, select the node where the file download dialog box opens.
  2. Click the In Header tab and examine the page.
  3. If the content-type seems unfamiliar, such as app/fireclick.x-hint.1, perform the following steps:
    1. Close TrueLog Explorer.
    2. Add the unfamiliar content-type to the MaskContentTypes value. Strings are separated by semicolons.
    3. Start TrueLog Explorer. Registry settings are only read upon startup.
    4. If the download box still opens, add the previous content-type to the SuppressContentTypes value. The File Download dialog box should no longer open.
  4. If the content-type seems okay, examine the URL.
    1. If you notice an extension other than .html, .js, .pl, .chtml, .jar, .class, or .vbs, close TrueLog Explorer and examine the In Body page to see whether the response body consists of textual or binary data.
    2. If you see textual data on the In Body page, add the URL file extension to the MaskExtensions value.
    3. If the data seems to be binary, add the file extension to the SuppressExtensions value. Extensions are separated by semicolons.
    4. Start TrueLog Explorer. Registry settings are only read upon startup.
Parent topic: Custom Content Types and File Extensions