Preventing Inactivity Timeouts

Due to inactivity timeouts, some customers have experienced problems maintaining a connection to their StarTeam Server when it is protected by a firewall. The Integration now enables a user to overcome this problem by creating a specific entry in the Microsoft Windows Registry.

To prevent inactivity timeouts:

Open the Microsoft Windows Registry Editor.

In the left pane, locate and select the following key:

My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\StarTeam Integrations\StarTeam Microsoft SCC Integration

The value of Ping is set to 1.

Do either of the following:
- In the left pane, right-click on the key, and choose New > DWORD Value from the menu.
- In the right pane, right-click on an empty area, and chooseNew > DWORD Value from the menu.
A new value is added to the right pane, and its name is selected for in-place editing.
Enter Ping for this value’s name, and press Enter.
Do one of the following:
- Double-click the Ping value’s name.
- Right-click on the Ping value’s name, and choose Modify from the menu.
In the Edit DWORD Value dialog, enter 1 (or some other non-zero value) in the Value Data field, and click OK.
Exit the Registry Editor.