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Türk Telekom

Supporting proactive issue resolution, improved service quality, and better decision-making processes with AIOps.

Outcomes

+ Proactive issue resolution through a single source of truth.
+ Higher quality service delivery with improved ticket assignment.
 
Improved customer satisfaction thanks to simplified processes and faster issue resolution.
+ Stronger compliance via alignment of best practices.
+ Improved decision-making processes with full data transparency.

Proactive issue resolution through single source of truth

Higher quality service delivery with improved ticket assignment

Improved customer satisfaction thanks to simplified processes and faster issue resolution

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