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Universal Discovery and Universal CMDB

Configuration management for hybrid IT.

Universal Discovery and Universal CMDB

Universal Discovery and Universal CMDB discovers, maps, and manages your IT configurations. Increase your IT visibility and reduce your IT service disruptions with robust discovery, service dependency mapping, and proactive impact analysis.

Complete Discovery

Agent-based or agentless? Enjoy both!

Get a complete IT asset and configuration inventory across on-premises, multi-cloud, virtualized, and containerized hardware, software, and endpoints.

Complete Discovery
Help every IT team be more efficient by creating a trusted, reliable CMDB.
Complete Discovery
Have an up-to-date CMDB, no matter your network security policies or VPN connections.

Complete Discovery

Assisted Service Modeling

See how infrastructure delivers services.

Knowing how your infrastructure delivers business critical applications and services is a must for effective change and configuration management.

Understand the purpose of your infrastructure with top-down service modeling.
Easily build service maps across on-premises and multi-cloud from one source.

See how infrastructure delivers services.

Proactive Impact Analysis

My change did what? Know before you go!

Change is constant in IT, but before you or a service agent makes one, you should see how it’s going to affect your service delivery.

Reduce the risks of planned and unplanned changes by predicting impacts.
Accelerate issue resolution times with configuration change records.

Proactive Impact Analysis

Additional Features

Vendor-neutral

Avoid lock-in with a discovery solution and CMDB that works with everyone.

Highly customizable

Make configuration management meet for your needs and environment.

Always improving

Enjoy monthly content releases and consistent product updates for the best configuration management data.

Customer Success

Our customers do more.

85%

reduction in emergency changes

60%

lower downtime costs due to change impact

50%

faster implementation and time to value
  • “We much prefer to work with repeatable, out-of-the-box functionality and built-in integration capabilities than create custom workflows— that’s why we chose SMAX.”

    Tor Kristian Hansen
    ITSM Project Manager
    Norsk Helsenett
  • “Data is the hub of IT. It is nice now to have one consolidated source for all data with Universal CMDB.”

    Stephan Dietz
    Process Owner Service Asset Configuration Management
    Automotive Parts Manufacturing
  • “Universal Discovery and Universal CMDB are invaluable because they are so customizable to anyone’s configuration management or discovery needs.”

    Shawn Gill
    Software Engineer – Strategy and Topology Design
    Manufacturing
  • “We spent 18 months trying to implement [a competitor’s] discovery for cloud and could not do it. We did it in 6 days with Universal Discovery.”

    Scott H.
    CTO – IT Asset Management
    Finance & Data Processing
  • “The most important thing is that we have centralized the hardware data and consolidated it into a single system. We have reduced the risk of failure and downtime of business-critical systems that earn money for the company.”

    Andrei Nosov
    Deputy Head of ITSM
    Finance & Banking
  • “We’ve been trying to get real-time information on our clouds and the event-driven updates that Micro Focus Universal Discovery can pull are really important.”

    P. Clarke
    Technology Data Optimization Team
    Finance & Banking

Resources

Featured Resources

What Is Page
What Is CMDB?
Video
Micro Focus Universal Discovery and Universal CMDB Overview
Webinar
Creating a Single Source of IT Truth in a Multi-Cloud and Containerized World
Infographic
Building a Strong Foundation for IT Service Management

Frequently Asked Questions

Related Products

Universal Discovery & CMDB

Get started today.

release-rel-2023-1-2-hotfix-8487 | Mon Jan 30 16:25:17 PST 2023
8487
release/rel-2023-1-2-hotfix-8487
Mon Jan 30 16:25:17 PST 2023
AWS