OpenText™ Universal Discovery and Universal CMDB discovers, maps, and manages your IT configurations. Increase your IT visibility and reduce your IT service disruptions with robust discovery, service dependency mapping, and proactive impact analysis.
Get a complete IT asset and configuration inventory across on-premises, multi-cloud, virtualized, and containerized hardware, software, and endpoints.
Knowing how your infrastructure delivers business critical applications and services is a must for effective change and configuration management.
Change is constant in IT, but before you or a service agent makes one, you should see how it’s going to affect your service delivery.
Avoid lock-in with a discovery solution and CMDB that works with everyone.
Make configuration management meet for your needs and environment.
Enjoy monthly content releases and consistent product updates for the best configuration management data.
Switzerland’s largest airport cuts resolution times supporting their ITSM solution with Universal CMDB.
Canadian healthcare shared services cuts emergency changes using Universal Discovery and CMDB.
Norwegian ICT provider for healthcare builds a solid foundation for ITSM with Universal Discovery and CMDB.
It integrates with most OpenText IT Operations products such as SMAX, AMX, Operations Bridge, and others. It also integrates with other ITSM and ITAM platforms such as Service Now, BMC, BigFix, and others through adapters, plug-ins, and REST APIs.
Universal Discovery and CMDB multi-cloud discovery covers AWS, Azure, Google Cloud Platform, as well as many private clouds. Container discovery covers Kubernetes, Docker, and OpenShift across on-premises and multi-cloud.
Universal Discovery and UCMDB can discover servers, network and storage devices, desktops, laptops, virtual machines (VMs), containers, and over 140,000 software titles installed across on-premises and multi-cloud IT environments.
Universal Discovery and UCMDB can handle the world’s largest enterprise IT environments. It can capture up to 200,000 servers or 300,000 desktops with up to 200 -400 million CIs per instance depending on storage used.
Advanced service management made simple and affordable for a smarter approach to IT service management, IT asset management, and enterprise service management.
Make better informed IT asset decisions, right-size software licenses, assign asset costs to budgets, and accelerate procurements.