As a leading product in the enterprise service management industry, Micro Focus SMAX has a strong community of partners that can support your journey into the new generation of service management.
The following includes some of our key partners across the world with tailored services for SMAX including hosted offerings as Managed Service or SaaS, and management services for your SMAX environment.
Greenlight Group offers IT engineering services working with organizations in IT Operations, Service Management and Cloud Automation. GreenLight IT Operations Services (GITOpS) provides a SaaS solution for Micro Focus SMAX.
Service Coverage: North America
INTACT helps IT leaders reduce costs, increase compliance, and improve customer experience by providing best-in-class IT Service and Operations Management consulting and managed services. INTACT's ONPOINT Managed Service manages, enhances and optimizes the SMAX platform to continuously deliver measurable results.
Service Coverage: North America
The TotalCare for SMAXaaS solution provides a smart service desk, self-service with a modern user experience, codeless configuration, and flexible deployment options combined with a comprehensive managed service.
Service Coverage: North America
RealIT is in the business of helping companies improve their IT infrastructure up time and optimize service management processes. We offer our services for both on-premise and on our own cloud deployment.
Service Coverage: Canada
SMA247 provides organizations with a fully managed, on-demand next generation enterprise service management platform accessible from anywhere, leveraging machine learning and automation to enhance productivity in your organization.
Service Coverage: Africa, SA, EMEA
ESM as a Service is a fully managed solution offering by Performance Technologies based on Micro Focus SMAX, hosted on Performance Technologies’ cloud infrastructure at Lamda Hellix Datacenter. The service includes automatic upgrades, proactive support and ongoing operation and administration of the full ESM solution.
Service Coverage: Greece, Cyprus, South Eastern Europe
DEODIS is a consulting company specialized in IT service management and the digital transformation of IT organizations.
Service Coverage: France
HAKKEN is an IT Management company. We provide SMAX hosting or tailor made deployments, always aligned to the International Best Practices, by adding corrective or evolutional support we provide an extra advantage and by using Micro Focus cutting edge technology deployed in Data Centres spread across the globe, the solution is available from anywhere, with 24x7 support, Availability and Performance Monitoring.
Service Coverage: EMEA
Manag-E Nordic AS supplies software, consulting and solutions in the ITOM, ITSM and ESM markets. SMAX as a Service is a leading Digital Service Management solution, delivered on-premise or as SaaS. SMAX as a Service is provided from a data center in Norway.
Service Coverage: Nordics, Northern Europe
Materna offers a managed service operating and hosting SMAX in our own data center and is specialized in service management projects, including comprehensive Docker experience for operating the solution.
Service Coverage: Germany, Austria, Switzerland
SMAWORX is the smart ART (SMAX factor) to operate Service Management Automation GDPR compliant. We offer Micro Focus Service Management Automation X (SMAX) as SaaS solution in the Open Telekom Cloud, providing high scalability, more flexibility in running and storing applications and data with anywhere access. Together with our partners we are able to support all your ITOM initiatives.
The yim GmbH & Co. KG is a family-managed IT Operations Management company providing Managed Service, Consultancy and Development-Support for ITOM systems and projects. Our Managed Service offer relieves the employees of your ITSM department in everyday life including Incident & Problem Editing, Bug Fixing, Continuity Services, System Administration, Production Administration, and Monitoring.
Service Coverage: Germany, Austria, Switzerland
Wakaru offers consulting and professional services in the ITOM, ADM, ITSM and ESM markets. SMAX, a modern ESM solution, is delivered on-premise, Google Cloud, Azure, AWS or as a Service from a data center in Finland.
Service Coverage: Nordics and Northern Europe
Ashisuto is a leading integrator that sells superior packaged software from around the world to customers in Japan. We provide implementation services, education, and quality support to help our customers get the most out of their packages.
With SMAX at its core, our IT service management services help clients add value to their services. SMAX is a ready-to-use solution that adds to the wealth of IT operational knowledge that Ashisuto has accumulated.
As telework is in full swing at companies, SMAX reduces the burden and man-hours on information system departments that handle a wide variety of inquiries, including technical problems from users, from remote locations.
Service Coverage: Japan
