Operations Bridge – SaaS

Full-stack AIOps—Proven capabilities, now SaaS simple

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Operations Bridge – SaaS is enterprise event and performance management software. With automated discovery, monitoring, and remediation, it fast-tracks your move to full-stack AIOps across multicloud and on- premises environments.

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AIOps Platform

Get answers faster.

Adopt AIOps capabilities faster with a SaaS platform that consolidates data across your toolsets, pinpoints service slowdowns, and uncovers solutions.

Centralize all your data with the OPTIC Data Lake.

Accelerate issue resolution with event management powered by AI.

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Automated Discovery and Monitoring

See all. Learn more. Act faster.

Dynamically discover services and dependent resources in the cloud and on premises—regaining complete IT observability and resolving problems faster.

Save time with extensive out-of-the-box discovery.

Automate monitoring of cloud and on-premises resources.

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SaaS, Cloud, and On-Premises Deployment

Where and how?
You decide.

Pick the deployment option that works best with your organization’s strategy—whether that be speed and flexibility or 100% control.

Analyze across data silos.

Identify problems earlier with predictive analytics.

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Additional Features

AI-Based Event and Performance Management

Manage symptomatic alerts with powerful AI that automatically groups events to offer answers.

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Embedded Automation

Automate tasks for remedial actions with thousands of out-of-the-box operations.

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Service Performance and User Experience

Improve service health by discovering which resource—in cloud, on prem, or XaaS—is hurting performance.

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Awards and Accolades

#1 in Artificial Intelligence Predictive Analytics

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Leader in the GigaOm Radar Report for Cloud Observability

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Customer Success

Our customers do more.

80%

Reduction in time to repair problems

70%

Reduction in alarms

70%

Faster root cause analysis

Case Study

Vodafone Shared Services

A mobile communications provider cuts the noise level by 70% with Operations Bridge.

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Case Study

Vodafone Shared Services

A mobile communications provider cuts the noise level by 70% with Operations Bridge.

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Case Study

Borsa Istanbul

The Turkish stock exchange boosts employee productivity by 600% with Operations Bridge.

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Case Study

Borsa Istanbul

The Turkish stock exchange boosts employee productivity by 600% with Operations Bridge.

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Case Study

Large Financial Institution

With Operations Bridge, this institution created a transparent process for incident tracking and resolution.

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Case Study

Large Financial Institution

With Operations Bridge, this institution created a transparent process for incident tracking and resolution.

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“Following the Operations Bridge implementation, we have noticed an alarm reduction of over 70 percent.”

Mohammed Shata

ITOM Solutions Architect
Vodafone Technology Shared Services
“With Operations Bridge Analytics, we can identify a problem in a few minutes instead of days.”

Pedro Bomente

IT Manager
TIM Brazil
"The total number of events processed last year was 1.1 billion and now we reduced it by 40%."

Ali Yilmaz

Head of IT Service Delivery and Support
Odeabank

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Featured Resources

Flyer

Full-Stack AIOps—Proven Capabilities, Now SaaS Simple

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Brochure

Full-Stack AIOps: Operations Bridge Integrations

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Data Sheet

Operations Bridge – SaaS

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Video

Resiliency Through Continuous Adaptation

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Analyst paper

Six Things You Need for Service-Aware Monitoring That Your Cloud Provider Won't Provide

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Frequently Asked Questions

What is AI-enabled event management?

AI-enabled event management uses powerful AI techniques to understand and automatically group events to pinpoint answers. Automatic grouping saves time in manual setup and manual updates.
What is observability?

Observability is the ability to measure the internal state of a system or application by examining the data collected from it, enabling faster problem detection.
What is hybrid IT management?

Hybrid IT management is a unified approach to managing both cloud and traditional infrastructure and services. By integrating legacy and cloud management tools, this approach reduces the cost and risk of IT operations transformation efforts.
What is the OPTIC Data Lake?

OPTIC is a platform of shared services used by multiple ITOM products. The OPTIC Data Lake (ODL) is a single datastore for data from multiple collectors, including third parties. It makes analyzing and reporting data from your whole IT estate faster and easier.
What is automated remediation?

Automated remediation connects root cause events to a workflow or runbook that solves the problem. The connection can include human approval or automatically run without user intervention as policy dictates. This speeds resolution time and provides significant cost savings by shifting staff time to automation.