Your browser is not supported

For the best experience, use Google Chrome or Mozilla Firefox.

Operations Bridge – SaaS

Full-stack AIOps—Proven capabilities, now SaaS simple

Operations Bridge – SaaS

Operations Bridge – SaaS is enterprise event and performance management software. With automated discovery, monitoring, and remediation, it fast-tracks your move to full-stack AIOps across multicloud and on- premises environments.

AIOps Platform

Get answers faster.

Adopt AIOps capabilities faster with a SaaS platform that consolidates data across your toolsets, pinpoints service slowdowns, and uncovers solutions.


Centralize all your data with the OPTIC Data Lake.


Accelerate issue resolution with event management powered by AI.

AIOps Platform

Automated Discovery and Monitoring

See all. Learn more. Act faster.

Dynamically discover services and dependent resources in the cloud and on premises—regaining complete IT observability and resolving problems faster.

Save time with extensive out-of-the-box discovery.

Automate monitoring of cloud and on-premises resources.

SaaS, Cloud, and On-Premises Deployment

Where and how?
You decide.

Pick the deployment option that works best with your organization’s strategy—whether that be speed and flexibility or 100% control.


Analyze across data silos.

Identify problems earlier with predictive analytics.

Additional Features

AI-Based Event and Performance Management

Manage symptomatic alerts with powerful AI that automatically groups events to offer answers.

Embedded Automation

Automate tasks for remedial actions with thousands of out-of-the-box operations.

Service Performance and User Experience

Improve service health by discovering which resource—in cloud, on prem, or XaaS—is hurting performance.

Awards and Accolades

Customer Success

Our customers do more.


Reduction in time to repair problems


Reduction in alarms


Faster root cause analysis

  • “Following the Operations Bridge implementation, we have noticed an alarm reduction of over 70 percent.”

    Mohammed Shata
    ITOM Solutions Architect
    Vodafone Technology Shared Services
  • “With Operations Bridge Analytics, we can identify a problem in a few minutes instead of days.”

    Pedro Bomente
    IT Manager
    TIM Brazil
  • "The total number of events processed last year was 1.1 billion and now we reduced it by 40%."

    Ali Yilmaz
    Head of IT Service Delivery and Support


Featured Resources

What is
What is AIOps?
View page
Full-Stack AIOps—Proven Capabilities, Now SaaS Simple
Read flyer
Data Sheet
Operations Bridge – SaaS
Read data sheet
Full-Stack AIOps: Operations Bridge Integrations
Read brochure
Operations Bridge Showcase for Intelligence Everywhere – AIOps
Watch video
What is
What is Observability?
View page
Analyst paper
Six Things You Need for Service-Aware Monitoring That Your Cloud Provider Won't Provide
Read analyst paper
Professional Services Offerings
View Offerings

Frequently Asked Questions

  • What is AI-enabled event management?

    AI-enabled event management uses powerful AI techniques to understand and automatically group events to pinpoint answers. Automatic grouping saves time in manual setup and manual updates.

  • What is observability?

    Observability is the ability to measure the internal state of a system or application by examining the data collected from it, enabling faster problem detection.

  • What is hybrid IT management?

    Hybrid IT management is a unified approach to managing both cloud and traditional infrastructure and services. By integrating legacy and cloud management tools, this approach reduces the cost and risk of IT operations transformation efforts.

  • What is the OPTIC Data Lake?

    OPTIC is a platform of shared services used by multiple ITOM products. The OPTIC Data Lake (ODL) is a single datastore for data from multiple collectors, including third parties. It makes analyzing and reporting data from your whole IT estate faster and easier.

  • What is automated remediation?

    Automated remediation connects root cause events to a workflow or runbook that solves the problem. The connection can include human approval or automatically run without user intervention as policy dictates. This speeds resolution time and provides significant cost savings by shifting staff time to automation.

Related Products

Application Performance Management

Application monitoring solutions that provide a 360° view of on-premises, cloud, and hybrid environments. See more. Isolate problems faster.

Network Operations Management

Comprehensive network management software that provides integrated monitoring, configuration, and compliance across physical, virtual, and software-defined networks.

Universal Discovery and Universal CMDB

Configuration management software that discovers and maps assets across multiple clouds, containers, and on-premises IT.

Operations Bridge – SaaS

Get started today.

release-rel-2023-03-02-8751 | Wed Mar 22 08:32:53 PDT 2023
Wed Mar 22 08:32:53 PDT 2023