OpenText™ Operations Bridge – SaaS is enterprise event and performance management software. With automated discovery, monitoring, and remediation, it fast-tracks your move to full-stack AIOps across multicloud and on- premises environments.
Hybrid IT management is a unified approach to managing both cloud and traditional infrastructure and services. By integrating legacy and cloud management tools, this approach reduces the cost and risk of IT operations transformation efforts.
OPTIC is a platform of shared services used by multiple ITOM products. The OPTIC Data Lake (ODL) is a single datastore for data from multiple collectors, including third parties. It makes analyzing and reporting data from your whole IT estate faster and easier
Automated remediation connects root cause events to a workflow or runbook that solves the problem. The connection can include human approval or automatically run without user intervention as policy dictates. This speeds resolution time and provides significant cost savings by shifting staff time to automation