OpenText™ Operations Bridge – SaaS is enterprise event and performance management software. With automated discovery, monitoring, and remediation, it fast-tracks your move to full-stack AIOps across multicloud and on- premises environments.
Adopt AIOps capabilities faster with a SaaS platform that consolidates data across your toolsets, pinpoints service slowdowns, and uncovers solutions.
Dynamically discover services and dependent resources in the cloud and on premises—regaining complete IT observability and resolving problems faster.
Pick the deployment option that works best with your organization’s strategy—whether that be speed and flexibility or 100% control.
Manage symptomatic alerts with powerful AI that automatically groups events to offer answers.
Automate tasks for remedial actions with thousands of out-of-the-box operations.
Improve service health by discovering which resource—in cloud, on prem, or XaaS—is hurting performance.
Reduction in time to repair problems
Reduction in alarms
Faster root cause analysis
A mobile communications provider cuts the noise level by 70% with Operations Bridge.
The Turkish stock exchange boosts employee productivity by 600% with Operations Bridge.
With Operations Bridge, this institution created a transparent process for incident tracking and resolution.
AI-enabled event management uses powerful AI techniques to understand and automatically group events to pinpoint answers. Automatic grouping saves time in manual setup and manual updates
Observability is the ability to measure the internal state of a system or application by examining the data collected from it, enabling faster problem detection.
Hybrid IT management is a unified approach to managing both cloud and traditional infrastructure and services. By integrating legacy and cloud management tools, this approach reduces the cost and risk of IT operations transformation efforts.
OPTIC is a platform of shared services used by multiple ITOM products. The OPTIC Data Lake (ODL) is a single datastore for data from multiple collectors, including third parties. It makes analyzing and reporting data from your whole IT estate faster and easier
Automated remediation connects root cause events to a workflow or runbook that solves the problem. The connection can include human approval or automatically run without user intervention as policy dictates. This speeds resolution time and provides significant cost savings by shifting staff time to automation
IT Operations
