SMAX is advanced service management made simple and starts at $79 per agent a month. Based on embedded machine learning and analytics, it delivers a smarter approach to IT Service Management (ITSM), IT Asset Management (ITAM), and Enterprise Service Management (ESM).
Take productivity and service experience to new heights with out-of-the-box extensible best practices for ITSM processes.
Take charge of your IT assets from procurement through retirement across inventories, contracts, vendors, and more with Asset Management X (AMX).
Take proven ITSM principles and capabilities into business functions to improve their performance, service, and outcomes.
Integrated, intelligent, role-based, no-wait self-service portal gets employees back to work faster.
Smarter processes, workflows, and tasks for automated service fulfillment and issue resolution.
Rapid configurations, build-your-own apps, and seamless upgrades.
Switzerland’s largest airport cuts resolution times and boosts efficiency by building a robust service management foundation with SMAX.
Keeping the wheels of Brazilian justice turning in a global crisis, SMAX speeds up issue resolution and cuts costs by 40%.
Non-profit humanitarian organization uses SMAX for end-to-end service management, delivering 30% faster issue resolution with a superior user experience.
Discover, map, and monitor the infrastructure, software, and configurations of your multi-cloud, hybrid IT environment to improve service delivery.
Make better informed IT asset decisions, right-size software licenses, assign asset costs to budgets, and accelerate procurements.