ZENworks Service Desk

Specs

System Requirements

Minimum requirements:
  • 4GB Available RAM (100 concurrent technicians)
  • Sun 64-bit JDK 1.7 and 1.8
  • 40GB Hard Disk (per year, 1-5k requests per month)
Windows servers:
  • Microsoft Windows Server 2012 64-bit (Enterprise and Standard editions)
  • Microsoft Windows Server 2008 SP1/SP2 64-bit (Enterprise and Standard editions)
  • Microsoft Windows Server 2008 R2/R2 SP1 64-bit (Enterprise and Standard editions
Linux servers:
  • Red Hat Enterprise Linux 6.0/6.1/6.2/6.5 64-bit
  • SUSE Linux Enterprise Server 11 (SLES 11) SP1/SP2/SP3 (64-bit)
  • SUSE Linux Enterprise Server 12 (SLES 12) (64-bit)
Virtualization (64bit only):
  • VMware ESX/ESXi Server 4.1 and above
Databases:
  • Microsoft SQL Server 2008 SP3, 2008 R2 SP1 and 2014
  • MySQL v5.0 to v5.7
  • Oracle 12c R1/R2
  • PostgreSQL v8.3 to v9.7
Browsers:
  • Internet Explorer
  • Safari
  • Firefox
  • Chrome

Service Desk Documentation

ZENworks Service Desk 8.0 is a complete service management solution that allows you to easily monitor and solve services issues so there is minimal disruption to your organization, which allows users to focus on the core business

release-rel-2019-5-2-2026 | Mon May 13 00:55:23 PDT 2019
2026
release/rel-2019-5-2-2026
Mon May 13 00:55:23 PDT 2019