ValueEdge: Value Stream Management
Align corporate investments with business strategy
Continuous quality from requirements to delivery
Scale enterprise SCCM with security and compliance
Resilient AI-powered functional test automation
Enterprise-level requirements management
Deliver continuous application performance testing
Plan, track, orchestrate, and release applications
Govern quality and implement auditable processes
Automate deployments for continuous delivery
최신 기술을 사용하여 비즈니스 애플리케이션을 구축하고 모더나이제이션합니다
The leading solution for COBOL application modernization
IBM 메인프레임 애플리케이션, 딜리버리 프로세스, 액세스 및 인프라를 현대화합니다
보다 쉬운 사용법, 보다 쉬운 통합, 보다 쉬운 관리, 더 우수한 보안으로 호스트 애플리케이션 액세스를 현대화합니다
기업 내 시스템 상호 운용성을 확보합니다
Modern mainframe application delivery for IBM Z
Secure, zero-footprint access to host applications
Access host data and automate processes with RPA
Multi-factor Authentication for IBM z/OS endpoints
개발, 보안 테스트, 연속 모니터링 보안 및 보호
Augment human intelligence
데이터 재파악 및 개인정보를 위한 암호화, 토큰화, 키 관리
ID 및 액세스 관리의 통합 방식
Deliver simplified, secure access to users
Scale to billions of identities with IGA platform
Gain control of privileged user activities
Track changes and activities in managed services
상관관계, 데이터 수집 및 분석을 통해 알려진 위협과 알려지지 않은 위협을 탐지합니다
Analytics for text, audio, video, and image data
Reduce risk, cost, and maintenance, and T2M
AI and machine learning for data analysis
Enterprise backup/disaster recovery
Unified traditional and mobile device management
Meet regulatory & privacy retention requirements
Email, IM, and chat-based collaboration
Mobile workforce communication & collaboration
Secure critical file storage and print services
머신 러닝에 기반하여 최종 사용자 경험과 효율적인 서비스 데스크 연계
하이브리드 IT를 위한 최초의 컨테이터화된 익명 모니터링 솔루션
전통적인 네트워크와 가상 및 소프트웨어 정의 네트워크를 자동화하고 관리합니다
하이브리드 IT 환경의 구성 항목(CI)을 찾고 관리할 수 있습니다.
이행 자동화 간소화 및 거버넌스 강화
종합적인 IT 프로세스 자동화
Manage IT & software assets for better compliance
데이터 센터 간 프로비져닝, 패칭, 컴플라이언스를 자동화합니다
기업 전반에서 자동화된 비즈니스 프로세스를 구축하고 보안을 유지하고 규모를 조정할 수 있습니다
모든 Micro Focus 학습이 한 곳에서 제공됩니다
성공에 필요한 역량을 쌓습니다
속도를 높이고 병목 현상을 제거하고 소프트웨어 딜리버리를 지속적으로 개선하십시오
ValueEdge: Value Stream Management
Align corporate investments with business strategy
Continuous quality from requirements to delivery
Scale enterprise SCCM with security and compliance
Resilient AI-powered functional test automation
Enterprise-level requirements management
Deliver continuous application performance testing
Plan, track, orchestrate, and release applications
Govern quality and implement auditable processes
Automate deployments for continuous delivery
Access all products in application delivery management
비즈니스 변혁을 촉진하도록 핵심 비즈니스 시스템을 현대화합니다
최신 기술을 사용하여 비즈니스 애플리케이션을 구축하고 모더나이제이션합니다
The leading solution for COBOL application modernization
IBM 메인프레임 애플리케이션, 딜리버리 프로세스, 액세스 및 인프라를 현대화합니다
보다 쉬운 사용법, 보다 쉬운 통합, 보다 쉬운 관리, 더 우수한 보안으로 호스트 애플리케이션 액세스를 현대화합니다
기업 내 시스템 상호 운용성을 확보합니다
Modern mainframe application delivery for IBM Z
Secure, zero-footprint access to host applications
Access host data and automate processes with RPA
Multi-factor Authentication for IBM z/OS endpoints
Access all products in Application Modernization & Connectivity
운영, 애플리케이션, 정체성, 데이터 등 핵심 업무 항목에 보안을 제공합니다
개발, 보안 테스트, 연속 모니터링 보안 및 보호
Augment human intelligence
데이터 재파악 및 개인정보를 위한 암호화, 토큰화, 키 관리
ID 및 액세스 관리의 통합 방식
Deliver simplified, secure access to users
Scale to billions of identities with IGA platform
Gain control of privileged user activities
Track changes and activities in managed services
상관관계, 데이터 수집 및 분석을 통해 알려진 위협과 알려지지 않은 위협을 탐지합니다
Access all products in CyberRes
믿을 수 있고 입증된 법률, 컴플라이언스 및 개인 정보 보호 솔루션
Analytics for text, audio, video, and image data
Reduce risk, cost, and maintenance, and T2M
AI and machine learning for data analysis
Enterprise backup/disaster recovery
Unified traditional and mobile device management
Meet regulatory & privacy retention requirements
Email, IM, and chat-based collaboration
Mobile workforce communication & collaboration
Secure critical file storage and print services
Access all products in Information Management and Governance
DevOps 속도로 IT 운영을 가속화합니다
머신 러닝에 기반하여 최종 사용자 경험과 효율적인 서비스 데스크 연계
하이브리드 IT를 위한 최초의 컨테이터화된 익명 모니터링 솔루션
전통적인 네트워크와 가상 및 소프트웨어 정의 네트워크를 자동화하고 관리합니다
하이브리드 IT 환경의 구성 항목(CI)을 찾고 관리할 수 있습니다.
이행 자동화 간소화 및 거버넌스 강화
종합적인 IT 프로세스 자동화
Manage IT & software assets for better compliance
데이터 센터 간 프로비져닝, 패칭, 컴플라이언스를 자동화합니다
기업 전반에서 자동화된 비즈니스 프로세스를 구축하고 보안을 유지하고 규모를 조정할 수 있습니다
Access all products in IT Operations Management
전략을 수립하고 하이브리드 IT를 변환합니다.
실시간 분석을 통해 빅 데이터에서 통찰력을 확보하여 비구조화 데이터를 검색합니다.
팀이 비즈니스 성과를 극대화하도록 지원합니다
Community Health Systems, Inc. (CHS) is one of the USA’s leading operators of general acute care hospitals. The organization operates 158 hospitals in 22 states with approximately 27,000 licensed beds.
Industry
Location
Product
In the last 10 years, CHS has undergone massive acquisitive growth, adding over 150 new hospitals to its family. Having multiple applications across this many hospitals created an identity and access management challenge for the CHS IT team. For example, one of their acquired hospitals had their healthcare professionals accessing 13 different applications with 13 different logon credentials. Managing this for 2,700 users was very time-consuming, not to mention the time doctors were losing by having to log on to different applications up to 20 times a day, every time they saw a new patient.
Scott Breece, Chief Information Security Officer at CHS, was dedicated to tackling this problem: “You can imagine password problems were rife and we were dealing with over 2,000 issues every week. Our absolute priority is our doctor’s satisfaction and supporting them in providing excellent patient care. They need to move from application to application to deliver this and so we had to find a way for them to tap in and out of systems using a single sign-on mechanism.”
When CHS acquired 77 additional hospitals, the on boarding issues were starkly clear. Identities would need to be manually linked to a single authoritative source, for instance a payroll or HR system, and this could take up to 48 hours depending on how many tickets were managed. A structured solution was needed.
Breece and his team analyzed which applications doctors use so that these can be included in a start-up screen with a single sign-on facility. Interviews with business stakeholders followed and a full scoping document with a strategic identity and access management roadmap was produced. CHS manages over 280,000 users and needed to provide integration between 40-50 applications, so the team needed implementation support.
GCA, a Platinum partner, specializes in enabling and securing access to business data by managing digital identities and deployed the solution for CHS. Jim Quasius, President & CEO at GCA, comments: “Our team reviewed CHS’ existing workflows for access approvals, to identify gaps and ensure automated provisioning could be enabled. We developed a four-phased project blueprint that included automated user provisioning and password self-service functionality, to meet the most pressing requirements. We recommended NetIQ Identity Manager because of its scalability and performance in a high pressure environment.”
Breece comments on the choice: “Identity Manager offered the best workflow engine and the most robust identity management capabilities. More importantly for us, it gave us the most flexible and intuitive integration with our suite of clinical applications.”
Once the decision was made, Identity Manager was soon implemented. Automated workflows were introduced to give users the flexibility to move between departments. For example, a nurse normally working on the third floor of a hospital would only have access rights there. If she’s required to do a shift in the Emergency Department, temporary access rights can now be given without it affecting her normal access, all through a self-service model with built-in authorization levels.
Healthcare professionals performing dual roles are catered for too within the automated user provisioning system through role-based exception workflows. Managing these scenarios manually would regularly take 48-72 hours whereas now they are completed within minutes.
Doctors love the system, according to Breece: “Once our doctors saw what they could do with Identity Manager, we couldn’t get it rolled out fast enough. The word spread quickly and the productivity gain of logging in once a day and then being able to tap in and out with single sign-on throughout any of our hospitals is just enormous. Our doctor satisfaction is at an all-time high and they are just astounded that we could deliver a highly available and scalable solution to help with patient care.”
He concludes: “Through the single sign-on system and the self-service in place, we have halved the number of helpdesk tickets, freeing up our IT staff to support our increasing technology requirements as we grow. User on boarding has been completely transformed and the time to provision a new user has gone from weeks to just ten minutes. Micro Focus and GCA helped us support the critical drive for innovation in healthcare and have set us up for an exciting future.”
Identity Manager offered the best workflow engine and the most robust identity management capabilities. More importantly for us, it gave us the most flexible and intuitive integration with our suite of clinical applications.
Micro Focus and GCA helped us support the critical drive for innovation in healthcare and have set us up for an exciting future.