This course is intended for Service Support Manager users and administrators. Upon successful completion of this course, you should be able to:

  • Work with Incidents, Problems, and Change Requests
  • Configure and use CMS for asset management
  • Configure and use SRC for service fulfillment

Suggested courses

Suggested courses are based on product compatibility, popularity, and newness.


SSM100 8.X
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Course outline

Audience summary:

Business Development Managers, Designers, System Administrators

Delivery Type:


Duration of the course:

4 hours


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release-rel-2024-5-1-6148 | Wed May 8 00:58:25 PDT 2024