SSM 100 - Service Support Manager Essentials

Beginner Digital Learning

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This course provides the concepts and skills to work with Service Support Manager (SSM) applications and to configure Service Request Center (SRC).

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Description

This course is intended for Service Support Manager users and administrators. Upon successful completion of this course, you should be able to:

Work with Incidents, Problems, and Change Requests
Configure and use CMS for asset management
Configure and use SRC for service fulfillment

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SSM100 8.X

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Education Central

SSM 100 - Service Support Manager Essentials

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Description

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Education Central

SSM 100 - Service Support Manager Essentials

Related products

Description

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