The Enterprise Service Management mobile app is the mobile version of Service Management Automation.
Via Service Portal mode, end-users can:
Via agent mode, agent users can:
For full details of our new release please go to OpenText online documentation:
IMPORTANT: This software requires connectivity to the OpenText Service Management Automation Suite. You may activate the mobile app by scanning a QR code from your company’s Service Management Automation Service Portal web site. You may also contact your IT administrator for an activation URL.
Suggested for you are based on app category, product compatibility, popularity, rating and newness. Some apps may not show based on entitlements. Learn more about entitlements.
Please find the support matrix information:
Please find the related document:
Please upgrade to one of the following broswers: Internet Explorer 11 (or greater) or the latest version of Chrome or Firefox