The Patient Care System is an application that helps Hospitals to track patients that have been admitted which could or have fallen. The system allows hospital admin staff to log patient details when they are admitted to the hospital. If the Patient Fell as part of the reason for admittance an alert can be sent to the Harm Free Care team to carry out an assessment on the patient to make sure the right level of care is provided while the patient is in hospital.

The system also allows the patient to book an appointment from the portal. and the treatment history can be recorded in the system.

The system also allows staff to log any falls that may occur to a patient while they are in the care of the hospital. As no patient should ever fall while in care the system can help track and understand the severity of the falls and help provide RCA reporting for the Hospital.

Key Use Cases within this version

Patient Use Cases


Is admitted to Hospital

  • If Patient Fell send Notification to HFC team – Fall Assessment to be completed by Nursing staff

Patient is checked and assessed for a Falls Risk

Falls Assessment Questionnaire Completed

  • Risk Assessment Generated
  • Falls Equipment assigned if required

Falls History needs to be kept/referenced

If Patient falls while in Care

  • Update the Falls History for Patient
  • Create Incident to understand why Fall happened and produce RCA

Appointments Use Cases

  • Request an appointment
  • Cancel/amend the appointment

Calendar Use Cases

  • Generate Calendar automatically with Integration Studio

Timeslot Use Cases

  • Generate Timeslots automatically with Integration Studio

Treatment Use Cases

  • Reorder the prescription

Falls Use Cases

  • Fall is logged by nursing staff while patient is in care
  • Review how the fall happened and identify RCA
  • Provide additional care to patient after the fall and provide any appropriate assistance aids
  • Should the fall trigger an incident
    • Log Incident
    • Provide suitable solutions to the fall
    • Review the patient
  • Close the Fall

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Patient Care System v1.1
1.9 MB
Nov 15, 2023
More info Less info
Product compatibility
Version 2022.05 · 2022.11
Version 2023.05
Version 23.4
Release notes

Release includes all packages and files for SMAX versions 22.05, 22.11, 23.05 & 23.4


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release-rel-2024-5-1-6172 | Mon Jun 24 04:52:54 PDT 2024