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World Quality Report

Current trends in quality assurance and testing

World Quality Report 2023-24

A lot has changed in Quality Engineering (QE) this year. Find out today’s latest trends, challenges, transformative initiatives, and disruptions shaping the industry in the 15th edition of the World Quality Report. Discover QE’s growing role in Agile and DevOps, and the growth of AI in continuous testing and quality management.

Key findings from the report

Sponsored by OpenText, Capgemini and Sogeti, the report analyzes responses from 1,750 executives and professionals – from the C suite to QA testing managers and quality engineers—across 40 countries and 8 industry sectors.

Takeaways include:

  • Boost business performance by embracing change and foster a culture of continuous improvement.
  • Higher productivity driven by AI will rapidly increase the velocity of development and organizations need to continue the investment.
  • Accelerate the inclusion of cloud and infrastructure testing as part of the software development lifecycle, to improve resiliency, security, redundancy, and data recovery.
  • Give equal priority to the non-functional aspects (performance, security, scalability, usability) as they equally influence the end user experience.
  • Have a set of key KPIs or metrics that can be easily understood across the organization.
World Quality Report 2023-24

Regional Reports

Australia and New Zealand
Belgium, Netherlands, Luxembourg
Eastern Europe
Nordic Region (except Sweden)
North America
Southern Europe
United Kingdom
release-rel-2024-7-3-9459 | Fri Jul 19 15:51:10 PDT 2024
Fri Jul 19 15:51:10 PDT 2024