Taking Action on Issues

To take action on an existing issue:
  1. In the menu, click Issues > Issue Tracking.
  2. Click (My Inbox) or select a Group and an Inbox from the lists in the toolbar.
  3. Click (View Issue) in the grid. The Issue Details page displays. A list of actions is displayed at the top of the page.
  4. Click an action link and enter the required values in the dialog box.
For a list of all available actions, see Actions for Working with Issues.