Editing a User Account

Note: You need the Groups, inboxes and user accounts security privilege to edit user accounts.
To edit the security privileges and the initial issue states for a user account:
  1. In the menu, click Issues > Configuration.
  2. Click User Accounts. The User Accounts page opens.
  3. Click on the name of the user for whom you want to edit the security privileges. The User Settings dialog box opens.
  4. Change the security privileges of the user and the initial issue states.
  5. Click OK to save your changes or click Cancel to exit without making changes.