Silk Central uses databases to store, maintain, and analyze data. You must establish a connection to a database before you can work with Silk Central. You can establish multiple databases, but only one database at a time can be connected. To connect to a new database, you must first disconnect from the current one.

To configure database connections, go to the Database page in the System Administration area. Only the System Administrator can access this page. For more information see System Administrator.

Any administrative tasks that require the database to be disconnected should be performed during off-hours. Make sure to inform the users about the unavailability and its duration. For additional information on configuring your database, please contact SupportLine. If you are using Microsoft SQL Server, we recommend that you read Silk Central MSSQL Server Recommendations.